SYSEN 5130
Last Updated
- Schedule of Classes - May 15, 2019 12:56PM EDT
- Course Catalog - March 4, 2019 1:00PM EST
Classes
SYSEN 5130
Course Description
Course information provided by the Courses of Study 2018-2019.
Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.
Regular Academic Session. Combined with: ORIE 4130, ORIE 5130
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Credits and Grading Basis
4 Credits Graded(Letter grades only)
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Class Number & Section Details
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Meeting Pattern
- TR Upson Hall 216
Instructors
Pender, J
Regular Academic Session. Combined with: ORIE 5130
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Credits and Grading Basis
4 Credits Graded(Letter grades only)
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