ORIE 4130

Last Updated

  • Schedule of Classes - May 15, 2019 12:56PM EDT
  • Course Catalog - March 4, 2019 1:00PM EST

ORIE 4130
Service System Modeling and Design

Course information provided by the Courses of Study 2018-2019.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.

When Offered Spring.

Prerequisites/Corequisites Corequisite: ORIE 3310, ORIE 3510. The ability to program simple algorithms in and environment like VisualBasic or MATLAB. No instruction in programming will be given.

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Syllabi: none

  •   Regular Academic Session.  Combined with: ORIE 5130, SYSEN 5130

  • 4 Credits Graded

  • 17064 ORIE 4130   LEC 001

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