HADM 6030

Last Updated

  • Schedule of Classes - June 22, 2015 4:42PM EDT
  • Course Catalog - June 11, 2015 6:21PM EDT

HADM 6030
Quality Systems and Processes

Course information provided by the Courses of Study 2014-2015.

The foundation of this course is on the emergence of quality management as a strategic focus in firms seeking excellence and a competitive edge. Topics include defining quality in service industries; techniques for designing high-quality services, process analysis, problem identification techniques, statistical process control techniques, process capability analysis, and robust design of service processes.

When Offered Spring.

Permission Note Enrollment limited to: graduate students only. Undergraduates must enroll in HADM 4140.

Comments Elective. Co-meets with HADM 4140.

View Enrollment Information

Syllabi: none

  •   Regular Academic Session.  Combined with: HADM 4140

  • 3 Credits GradeNoAud

  • 13315 HADM 6030   LEC 001

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  • Enrollment limited to: graduate students only. Undergraduates must enroll in HADM 4140. Co-meets with HADM 4140.