HADM 9310
Last Updated
- Schedule of Classes - June 21, 2024 12:50PM EDT
- Course Catalog - June 6, 2024 12:59PM EDT
Classes
HADM 9310
Course Description
Course information provided by the 2024-2025 Catalog. Courses of Study 2024-2025 is scheduled to publish mid-June.
This course will focus on research that is being conducted within the growing domain of service operations. This includes, but is not limited to, the hospitality industry, healthcare, non-routine (e.g., white collar) services, transparency, collaboration, queuing management, workforce scheduling, and more. The course will use a combination of research papers and textbook chapters to cover some of the key results in the area of service operations and examine some of the recent research taking place in the field. Methodologies considered might include empirical data analysis, field and laboratory experiments, and analytical modeling.
Permission Note Enrollment limited to: Ph.D. students.
Last 4 Terms Offered (None)
When Offered Spring.
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