HADM 9310

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  • Schedule of Classes - September 10, 2024 10:17AM EDT
  • Course Catalog - September 10, 2024 9:19AM EDT
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HADM 9310
Service and Healthcare Operations

Course information provided by the Courses of Study 2023-2024.

This course will focus on research that is being conducted within the growing domain of service operations.  This includes, but is not limited to, the hospitality industry, healthcare, non-routine (e.g., white collar) services, transparency, collaboration, queuing management, workforce scheduling, and more. The course will use a combination of research papers and textbook chapters to cover some of the key results in the area of service operations and examine some of the recent research taking place in the field. Methodologies considered might include empirical data analysis, field and laboratory experiments, and analytical modeling.

When Offered Spring.

Permission Note Enrollment limited to: Ph.D. students.

View Enrollment Information

Syllabi: none

  •   Seven Week - First. 

  • 1.5 Credits Graded

  • 17821 HADM 9310   LEC 001

  •  
    • F Statler Hall 391
    • Jan 22 - Mar 12, 2024

    • Qi, M

      Slaugh, V