SYSEN 5130

Last Updated

  • Schedule of Classes - January 5, 2026 3:59PM EST
  • Course Catalog - May 29, 2024 10:20AM EDT

SYSEN 5130
Service System Modeling and Design

Course information provided by the 2025-2026 Catalog.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.


Permission Note Enrollment limted to: Systems engineering distance learning students.

Last 4 Terms Offered 2025FA, 2025SP, 2023FA, 2021FA

When Offered Fall.

View Enrollment Information

Syllabi: none

  •   Regular Academic Session.  Choose one lecture and one discussion. Combined with: ORIE 4130, ORIE 5130

  • 4 Credits Graded

  • 18521 SYSEN 5130   LEC 001

  •  
    • MWF
    • Aug 25 - Dec 8, 2025

    • Lewis, M

  • Instruction Mode: In Person

  • 18522 SYSEN 5130   DIS 201

  •  
    • F
    • Aug 25 - Dec 8, 2025

    • Lewis, M

  • Instruction Mode: In Person