ORIE 5130

ORIE 5130

Course information provided by the Courses of Study 2023-2024. Courses of Study 2023-2024 is scheduled to publish mid-June.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.

When Offered Fall.

Prerequisites/Corequisites Corequisite: ORIE 3310, ORIE 3510.

Comments The ability to program simple algorithms in some appropriate environment (e.g., VisualBasic or MATLAB).

View Enrollment Information

Syllabi: none
  •   Regular Academic Session.  Choose one lecture and one discussion. Combined with: ORIE 4130SYSEN 5130

  • 4 Credits Graded

  • 17802 ORIE 5130   LEC 001

  • Instruction Mode: In Person

  • 20983 ORIE 5130   DIS 201

  • Instruction Mode: In Person